Bruji

Midori wrote:Erm, someone could help me with my message? I am willing to write to amazon.co.uk (where I am a regular customer), but my English especially in that kind of situation is... well... less than optimal.

Hello,

I have been a customer of Amazon for many years - and satisfied - in your site. I buy, rate and select purchases on the site, which is a joy to use.

To manage my collection of Books, CDs and DVDs, in part purchased from your site, I use three Applications (BookPedia, CDpedia and DVDpedia) on my Apple computer, which fully correspond to my needs. About a year ago, Bruji (the publisher of these applications) developed Pocketpedia, a complementary application for iPhone/iPod Touch. It allows me to have my collections with me at any time, what is truly valuable.

I just learned that you demand the removal of Pocketpedia: http://bruji.com/articles/2009/07/17/by ... cketpedia/
This claim seems entirely inappropriate: first, Pocketpedia does nothing to your business, quite the contrary. PocketPedia allows me to keep track of my collection and Wish Lists wherever I am. It greatly facilitates my purchases, including those made on your site.
On the other hand, almost all data in Pocketpedia are those that I entered myself and not those from your site. Besides, information that -does- originate from Amazon mainly is entered by other customers (reviews, ratings, even cover pictures).

Accordingly, I hope you revisit your decision and allow Bruji Pocketpedia to maintain and relations between Bruji applications and your site will be enhanced.

Failing that, my appreciation of your business will change significantly, and I probably go back to your competitors to make my future purchases.

with regards,

.....

Filou53 wrote:Hi.
Could you please give me an url where it's possible to address my 'remarks' to Amazon ?

• Click on 'help' (top right of the page)
• Click on the 'Contact Us' button on the right-hand side, below 'self-service tools'

thajeztah wrote: I don't know if a direct link will work, this way you'll find it:
On Amazon.com:

• Click on 'help' (top right of the page)
• Click on the 'Contact Us' button on the right-hand side, below 'self-service tools'

I've posted my respons both on amazon.co.uk and amazon.com as I have an account on both sites

Let me register my profound disappointment that Amazon has caused the removal of the Pocketpedia app from the iTunes App Store.

First, Pocketpedia is an application that allows me to browse and research my own catalog of purchased music. In addition I have occasionally used it to locate something on Amazon related to my library and subsequently make a purchase. You have now closed this avenue for me and removed an invaluable tool from my iPod Touch. I also use the Amazon App, but since it does not allow me to view my own library, it is no substitute for Pocketpedia.

Second, and more alarming, is the sense that Amazon is changing its personality in an extremely unpleasant way. I love Amazon and have purchased thousands of dollars of merchandise from you. However, if I see more signs of high-handed behavior or decisions that adversely impact my legitimate personal interests, I will certainly be far more open to other alternatives for my business.

I really think this is shortsighted on your part. It affects my ability to purchase from you and leaves an unpleasant taste in my mouth. I know you have legitimate business interests and are entitled to advance and protect them. From my perspective, however, this looks more like an obsessive and abstract maneuver over control than a positive move for your business. If there's a more appealing value behind it, it is certainly not visible from the outside.

Please reconsider this move. I still respect and admire Amazon, but there's now a blemish on your image.

jschaffe wrote:Can Pocketpedia still exist without the live Amazon interface? It's still valuable to me!