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DVDpedia Help

Getting Started


Working with DVDpedia

On your iPhone / iPad

Troubleshooting tips

Lost serial number

To retrieve your serial number, go to the Bruji support page, enter the email address you used to purchase the program and the database will automatically send you a return email with your serial number.

If you don't have access to that email address anymore or can't remember which one you used, send us an email at and we'll look up the number manually.

Freezes or crashes

Always make sure you are running the latest version of the program. You can check whether you're up-to-date via the DVDpedia menu > Check for Updates.

If you have the latest version of the program and encounter a crash or freeze, please send us an email to and include the following information: